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| Waste Services Division |
Purpose & Contact Information Frequently Asked Questions (FAQs) Applications & Instructions Ordinances & Other Resources Related Links News & Events Frequently Asked Questions:
How do I file a complaint or report a possible violation?
Please contact the Waste Services Division via email or phone at 815-727-8834.
Once a complaint is filed with the Waste Services Division, what happens next?
Generally speaking, the owner of the property is given a pre-determined amount of time to correct the violation. If necessary, the Waste Services Division and the Will County State's Attorney's office will file a complaint against a violator that will be heard in court.
Can I burn my garbage?
No, it is a violation of State law and County ordinance to burn household garbage.
Who is my waste hauler?
Will County has no restrictions regarding waste haulers in unincorporated areas of the County. Residents and businesses may utilize any waste hauling company they desire.
How do I get rid of household chemicals and paint?
Household chemicals should be used up to avoid any problems with improper disposal. However when it is not possible or desirable to use the chemicals, residents may bring the materials to a Household Hazardous Waste (HHW) collection event. HHW collection events are held at various places and dates throughout Will County.
The City of Naperville operates a permanent HHW facility that is open on weekends. Click here for more details about the Naperville facility. Click here to view a calendar of any upcoming events.
Oil-based paint is accepted at both the HHW collection events and the Naperville permanent facility. Latex paint is not, because it is not considered a hazardous material. Latex paint should be used up, allowed to harden in the paint can or with kitty litter and disposed of with your regular garbage.
Who will take my used tires?
Used tires should be turned in to the retailer who sold you your new tires. The Waste Services Division holds periodic tire collection events at various places and dates throughout Will County. Contact the Waste Services Division via email or phone at 815-727-8834 for information about upcoming events. Click here for more information about disposing used tires.
What do I do with my old electronics?
The Waste Services Division holds periodic electronics collection events at various places and dates throughout Will County. Contact the Waste Services Division via email or by phone at 815-727-8834 for information about upcoming events. Click here to view a calendar of any upcoming events.
Where can I take my landscape waste since I can no longer burn it because of my small property?
Landscape waste may be left on the lawn to decompose, composted on-site or bagged and placed with your weekly garbage. Contact your waste hauler for specific information about their landscape waste collection procedures.
Where is the Prairie View Recycling and Disposal Facility?
The Prairie View Recycling and Disposal Facility is located on the site of the former Joliet Army Ammunition Plant. The address is 29705 S Prairie View Dr., Wilmington, IL. The facility's phone number is 815-423-5120.
Have a question for the Waste Services Division? Give us a call at 815-727-8834 between the hours of 8:30 a.m. and 4:30 p.m or email us at wservices@willcountylanduse.com